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Meet the Xigera team: The heartbeat of the Delta

Nearly every member of the Xigera team is proudly Batswana, firmly rooted in this land and united by a shared purpose: to care for our guests, one another, and the wilderness we call home.


Each individual brings deep knowledge, heartfelt pride, and an unwavering commitment to sharing the magic of the Delta.


We believe the future of sustainable hospitality lies in people. These are not just employees; they are stewards, storytellers, and standard-bearers of a more conscious kind of luxury. They are the soul of our lodge.


Here are just a few of the remarkable people shaping every Xigera journey:

Ben Seager

General Manager

With over 20 years in luxury hospitality, my global journey began with our sister company, Red Carnation Hotels. Leading the exceptional Xigera team is a privilege, drawn not just by the Delta’s beauty but by the lodge’s philosophy. Xigera is more than a destination—it’s a tribute to heritage, people, and purpose. Sustainability here is a way of life. My role is to champion the team that brings this vision to life, and as a father, I cherish raising my sons where nature is their classroom.

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Quest Maundo

Lodge Manager

Born on the western edge of the Delta, I have always felt the bush’s rhythm, stillness, and wisdom. Leading Xigera, built with deep respect for land and people, is an honour. I watched Xigera rise and now uphold its values—hospitality without ego, care without compromise. With no fixed timetables, everything is shaped around our guests. We call it "Your Safari, Your Story," and I ensure we live this ethos daily.

Dikeledi Kakambi

People & Culture Manager

My passion lies in people. With a background in Human Resources and Industrial Relations, my greatest joy is nurturing growth, not just in careers, but in people. I focus on more than policies. At Xigera, our team is our family. I help create pathways for every individual to shine, to lead, and to grow with pride in their craft and culture. Our commitment to skills development isn’t just a policy, it’s a promise. We are shaping Botswana’s hospitality future, one team member at a time.

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Ikalaheng Mogalakwe

Head Safari Guide

Born in Maun, the Delta has shaped my journey—it’s my classroom, playground, and inspiration. Guiding is not just what I do, but who I am. I see my role as a storyteller, steward, and translator of the wilderness. Guiding is about interpreting the bush, sharing its lessons, and creating moments of wonder. Whether drifting through mokoro channels, tracking lions, or listening to birdsong at dawn, I want every guest to feel the awe, connection, and belonging that we guides cherish daily.

Malaki Question-Maundo

Front of House Manager

Growing up in Khwai shaped my sense of place and welcome. I transitioned from government work into tourism because I wanted to share the Delta with the world. I followed my heart into hospitality to welcome guests into the stillness and wonder I’ve always known. At Xigera, every guest is a story waiting to unfold. I greet them not as visitors, but as family. Our farewells are often tearful because the bond becomes that strong. As I always say: "Re tlaa bonana", we will see each other again.

Ziyaad Brown

Executive Chef

Cooking in Africa’s finest lodges has been a privilege, but nowhere inspires like Xigera. Here, food is more than a meal—it’s a philosophy. We honour the land through sourcing and preparation. From wild Kalahari truffles foraged with the San to hydroponic spinach from Maun and quail eggs from local farms, every ingredient tells a story. I explore ways to fuse tradition with innovation. It’s radius cooking with purpose—farm-to-table reimagined: real food, real impact, always from the heart.

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Nicole Gabriel

Guest Liaison Manager

Hospitality is personal—it’s about anticipation, empathy, and intuition, knowing a guest’s needs before they ask. At Xigera, every day is unique because every guest is. Whether arranging a silent mokoro glide at sunrise or a private spa ritual overlooking the floodplains, I help shape their experience. "Your Safari, Your Story" isn’t just a promise—it’s the heart of our service, ensuring each guest’s journey is as extraordinary as the Delta itself.

Hendrick Jacks Jacobs

Executive Housekeeper

Born in Kanye Village, I trained in hospitality management in South Africa before returning home to Botswana. My role at Xigera is to ensure that every guest’s suite is immaculate and feels like a sanctuary. We care for each room with the same love and precision that went into designing it, from the in-room coffee cups to the view from the bathtub. The details matter, every cushion fluffed, every flower placed, it’s all part of what makes us unique and so does the feeling they leave behind.

Keitumetse Katie Batisane

Keitumetse 'Katie' Batisane

Food & Beverage Manager

From Sebina Village to Xigera, my journey has been driven by a passion for exceptional service. Hospitality, for me, is about crafting moments that linger. At Xigera, every dining experience is designed to be unforgettable. Whether blending cocktails with local botanicals or selecting wines that reflect the Delta’s spirit, every pour has purpose. Xigera has refined my craft, and in turn, I strive to elevate each guest’s experience—making every meal a memory and every glass a story.

We are proud to be part of a number of select and exclusive collections and memberships that share our values of outstanding service, exceptional guest experiences and generous hospitality.

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