Contact
Modify
Book

Meet the Xigera team: The heartbeat of the Delta

Nearly every member of the Xigera team is proudly Batswana, firmly rooted in this land and united by a shared purpose: to care for our guests, one another, and the wilderness we call home.


Each individual brings deep knowledge, heartfelt pride, and an unwavering commitment to sharing the magic of the Delta.


We believe the future of sustainable hospitality lies in people. These are not just employees; they are stewards, storytellers, and standard-bearers of a more conscious kind of luxury. They are the soul of our lodge.


Here are just a few of the remarkable people shaping every Xigera journey:

Ben Seager

General Manager

With over two decades in luxury hospitality and a career that began with our sister company, Red Carnation, I’m privileged to lead the exceptional team at Xigera. What drew me here was more than the Delta’s beauty, it was the lodge’s philosophy; a living tribute to heritage, people, and purpose. My role is to champion the team who brings this to life daily, and as a father, I’m proud to raise my sons where nature is their classroom, and respect is part of daily life.

Quest headshot

Quest Maundo

Lodge Manager

I was born on the western edge of the Delta, not far from Xigera. The bush has always spoken to me, its rhythm, stillness, and wisdom. Helping lead a lodge built with such reverence for land and people is an honour. I saw Xigera rise from the ground, and today I live its values: hospitality without ego, care without compromise. With no fixed timetables, everything is shaped around our guests. “Your Safari, Your Story.” I ensure we live this ethos every day.

Dikeledi Kakambi

People & Culture Manager

My passion lies in people. With a background in HR and Industrial Relations, my great joy is nurturing growth, not just in careers, but in individuals. At Xigera, our team is our family. I help create pathways for each person to shine, lead, and grow with pride in their craft and culture. Our commitment to skills development isn’t just a policy, it’s a promise. We’re shaping Botswana’s hospitality future, one team member at a time.

Ike headshot

Ikalaheng Mogalakwe

Head Safari Guide

Born in Maun, the Delta has been my classroom, my playground, and my inspiration. Guiding is not just what I do, it’s who I am. I see myself as part storyteller, part steward, and part translator of the wilderness. Whether drifting in a mokoro, tracking lions, or listening to birdsong at dawn, my goal is to share the awe, connection, and belonging we feel here every day. It is more than a job. It’s a calling to live and lead with purpose.

Malaki Question-Maundo

Front of House Manager

Growing up in Khwai shaped my sense of place and welcome. I left government work to follow my heart into tourism, to share the stillness and wonder of the Delta with the world. At Xigera, every guest is a story waiting to unfold. I greet them not as visitors, but as family. Our farewells are often tearful, because the bond becomes strong. As I always say: “Re tlaa bonana”, we will see each other again.

Ziyaad Brown

Executive Chef

I’ve cooked in some of Africa’s most celebrated lodges but nowhere inspires me like Xigera. Here, food is a philosophy. We honour the land through what we source and how we cook. From wild Kalahari truffles to hydroponic spinach and local quail eggs, every ingredient a story. I’m always exploring ways to fuse tradition and creativity. It’s farm-to-table reimagined, real food, real impact, from the heart.

Nicole Siya headshot

Nicole Gabriel

Guest Liaison Manager

Hospitality, to me, is deeply personal, rooted in empathy, intuition, and care. At Xigera, no two days are the same, because no two guests are. Whether arranging a silent mokoro at sunrise or a unique spa treatment. I help bring each guest’s desires to life. Your Safari, Your Story isn’t just a promise, it’s the way we care. It’s the soul of our service.

Hendrick Jacks Jacobs

Executive Housekeeper

Born in Kanye Village, I trained in hospitality management in South Africa before returning to Botswana. At Xigera, my role is simple: to ensure every suite is immaculate and feels like a sanctuary. We care for each space with the same love and detail that went into designing it, from the coffee cups to the view from the bath. Every cushion, every flower matters. It’s not just about what guests see, but how we make them feel here; loved and appreciated.

Keitumetse Katie Batisane

Keitumetse 'Katie' Batisane

Food & Beverage Manager

From Sebina Village to Xigera, my journey has been driven by a passion for great service. Hospitality, for me, is about creating moments that linger. Whether crafting cocktails with local botanicals or selecting wines that echo the Delta’s spirit, every pour has purpose. At Xigera, I aim to make each meal a memory and each glass a story, curating dining experiences that feel unforgettable, from the first sip to the end smile.

We are proud to be part of a number of select and exclusive collections and memberships that share our values of outstanding service, exceptional guest experiences and generous hospitality.

Virtuoso Preferred Logo

©2025 Red Carnation Hotels. All Rights Reserved